Tip: In order to issue a refund via Paypal, the member had to initially purchase the offer via Paypal. Also, refunds can take 7-10 business days.
To issue a refund to one of your members via PayPal, from your Dashboard select People. Once in, click on the icon next to the member you need to refund:
Once in, scroll down to Offers and select the Offer you need to issue a refund for:
Once in, scroll down to "Payments and Refunds" and select the Refund(s) you need to issue: