How do I refund payments in Stripe?

Refunding payments in Stripe is quick and easy!

  • To refund a customer in Stripe, begin by logging into your Stripe account and selecting the customer

Tip: You can find the customer by searching for their email address in the Search bar. 


  • Once you have the customer record open, scroll down to "Payments". Choose the payment that you wish to refund and select "Refund payment."  


  • Choose whether the refund is to be Full or Partial, then click Refund to complete the refund.


  • The payment should now show as "Refunded" under "Payments."

Note: Refunded payments will not result in revoking the member's access to a product. Revoking access has to be done manually. Click here to learn how to revoke access.


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