Kajabi is able to encode and display many common file formats (see the list below), but for the most consistent performance, we recommend uploading files in the MP4 format.
Note: The maximum file size for video uploads is 2GB
For best performance, we recommend you aim to have your videos fall within these guidelines:
- Resolution: between 640px and 3840px (4K) wide
- Bitrate: 5,000 - 10,000 kbps
We recommend adhering to 1080p and 5,000 - 10,000 kbps as the max settings for upload, as it will reduce the likeliness of upload errors.
Here's a list of video formats we support: