Kajabi allows you to issue a refund right within the app. Follow this guide to learn how.
First, we need to locate the member in the People tab.
- Click People from your Admin Dashboard:
- Next, locate the member on the list, then click View
- Now click the Offers tab on the left:
- Click View for the offer that you want to refund:
Once you click View, you will see the Refund button under the Payments and Refunds section