How do I issue a refund in Kajabi?

Kajabi allows you to issue a refund right within the app. Follow this guide to learn how. 

First, we need to locate the member in the People tab.

  • Click People from your Admin Dashboard:

  • Next, locate the member on the list, then click View 
  • Now click the Offers tab on the left:

  • Click View for the offer that you want to refund:

 Once you click View, you will see the Refund button under the Payments and Refunds section

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