Kajabi allows you to issue a refund right within the app. Follow this guide to learn how.
First, we need to locate the member in the People tab.
- Type "People" into the Kajabi Assistant. Then, click on the account of one of your users and go to the Offers tab:
- Click View for the offer that you want to refund:
Once you click View, you will see the Refund button under the Payments and Refunds section