How does a member cancel a subscription purchased through PayPal?

Members that purchased a subscription through PayPal can cancel their subscription themselves. Please follow the steps below to learn how to cancel a PayPal subscription. 

  • Log into your PayPal account at www.paypal.com
  • Click the Settings icon:

PayPal__Summary.png

  • Click the Payments tab then click Manage pre-approved payments:PayPal__Settings.png

 

  • Click on the merchant subscription you want to cancel:

My_preapproved_payments_-_PayPal.png

  • Then click Cancel:

Recurring_Payments_details_-_PayPal.png

  • Finally, confirm your request to finalize the cancellation.
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