How do I access live chat? Do you have phone support or live chat?

Note: Live Chat hours are 7 days a week 5AM-9PM PST

We don't offer phone support as we find it's much better (and faster!) to answer your questions over email and live chat. Plus, we always want you to have a record of what we discuss and it's hard to do that accurately with a phone call.

  • The easiest way is to access live chat is by going to the Kajabi Assistant. You can also press (⌘+k for Mac) or (ctrl + k for PC) to access the Kajabi Assistant:




  • To initiate a live chat, just click help from your dashboard:

  • Start by searching the topic of your question in the field provided to see if we have already answered your question:

  • If we have the answer to your question in our Help Center, we will open that article in a new tab for you. If you do not find our answer, feel free to reach out to our Hero Coaches for help by clicking Contact Us:


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