We don't offer phone support as we find it's much better (and faster!) to answer your questions over email and live chat. Plus, we always want you to have a record of what we discuss and it's hard to do that accurately with a phone call.
- To initiate a live chat, just click help from your dashboard:
- Start by searching the topic of your question in the field provided to see if we have already answered your question:
- If we have the answer to your question in our Help Center, we will open that article in a new tab for you. If you do not find our answer, feel free to reach out to our Hero Coaches for help by clicking Contact Us:
We offer live chat exclusively to our Pro and Premium customers Monday-Friday, 9amPST to 6pm PST. If you're not seeing the live chat option in your user menu, it's because you don't have a plan that includes live chat. You can always upgrade your plan to add this!